Privacy Policy

Last Updated: May 9, 2024

Thank you for choosing LundyT, your trusted laundry service marketplace. This Privacy Policy describes how LundyT ("we," "us," or "our") collects, uses, and protects the information you provide to us when you use our platform. We are committed to safeguarding your privacy and ensuring the security of your personal information.

Information We Collect

When you use LundyT, we may collect the following information:

Information You Provide:

• Name
• Phone Number

Automatically Collected Information:

• IP Address
• Device ID
• Device Operating System
• Timestamps of interactions

How We Use Your Information

We use the collected information for the following purposes:

Customer Communication

We may use your name and phone number to communicate with you regarding your laundry service requests, scheduling, or to provide updates on your orders.

Customer Support

Your information helps us to respond to your inquiries, troubleshoot issues, and provide efficient customer support.

Receipts/Invoicing

We use your contact details to issue receipts and invoices for services rendered through our platform.

Data Sharing

We do not share your personal information with third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or delivery partners. These third parties are obligated to maintain the confidentiality and security of your information.

Legal Compliance

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of receiving certain communications from us. Please contact us at support@lundyt.com for assistance.

Children's Privacy

LundyT is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@lundyt.com